{"id":12917,"date":"2023-04-11T08:16:56","date_gmt":"2023-04-11T14:16:56","guid":{"rendered":"https:\/\/osagreatadventure.com\/termes-et-conditions"},"modified":"2025-09-17T13:47:48","modified_gmt":"2025-09-17T19:47:48","slug":"termes-et-conditions","status":"publish","type":"page","link":"https:\/\/osagreatadventure.com\/fr\/termes-et-conditions","title":{"rendered":"Termes et conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12917\" class=\"elementor elementor-12917 elementor-7654\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4c758eeb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4c758eeb\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8dc6ad4\" data-id=\"8dc6ad4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ca9f71a elementor-widget elementor-widget-heading\" data-id=\"ca9f71a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Agence de voyages Osa Great Adventure<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-570e638 elementor-widget elementor-widget-heading\" data-id=\"570e638\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Termes et conditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-76db634 elementor-widget elementor-widget-text-editor\" data-id=\"76db634\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<strong>Conditions<\/strong><br><ul>\r\n \t<li><strong data-start=\"1832\" data-end=\"1889\">Demandes de r\u00e9servation via <a class=\"\" href=\"https:\/\/www.osagreatadventure.com\" target=\"_new\" rel=\"noopener\" data-start=\"1862\" data-end=\"1887\">www.osagreatadventure.com<\/a><\/strong><br data-start=\"1889\" data-end=\"1892\" \/>Toutes les demandes de r\u00e9servation effectu\u00e9es via le syst\u00e8me de r\u00e9servation de notre site officiel (<a class=\"\" href=\"https:\/\/www.osagreatadventure.com\" target=\"_new\" rel=\"noopener\" data-start=\"1992\" data-end=\"2017\">www.osagreatadventure.com<\/a>) sont soumises \u00e0 une v\u00e9rification manuelle. Une demande <strong data-start=\"2074\" data-end=\"2094\">ne constitue pas<\/strong> une r\u00e9servation confirm\u00e9e. La confirmation est envoy\u00e9e par e-mail dans un d\u00e9lai de <strong data-start=\"2178\" data-end=\"2191\">48 heures<\/strong> apr\u00e8s l\u2019envoi.<br data-start=\"2206\" data-end=\"2209\" \/>En cas de <strong data-start=\"2219\" data-end=\"2228\">refus<\/strong>, le client recevra un <strong data-start=\"2251\" data-end=\"2285\">remboursement int\u00e9gral (100\u202f%)<\/strong>, sans frais suppl\u00e9mentaires ni justification.<\/li>\r\n \t<li>\r\n<p data-start=\"475\" data-end=\"548\">Toutes les ventes sont d\u00e9finitives une fois la r\u00e9servation confirm\u00e9e.<\/p>\r\n<\/li>\r\n \t<li>Osa Great Adventure promeut des valeurs \u00e9lev\u00e9es et ne tol\u00e8re aucun acte de racisme, de pr\u00e9jug\u00e9 ou de sexisme, de sorte que toute personne qui ne le respecte pas ne sera pas prise dans nos activit\u00e9s sans remboursement.<\/li>\r\n \t<li>Les horaires des visites peuvent \u00eatre modifi\u00e9s pour des raisons de s\u00e9curit\u00e9 et de bien-\u00eatre de l&rsquo;op\u00e9ration.<\/li>\r\n \t<li>Osa Great Adventure est une agence de voyages et, en tant que telle, utilisera \u00e9galement des services tiers pour s&rsquo;assurer que les activit\u00e9s se d\u00e9roulent avec succ\u00e8s.<\/li>\r\n \t<li>Les sommes \u00e0 payer en esp\u00e8ces seront r\u00e9gl\u00e9es la veille de la visite en esp\u00e8ces.<\/li>\r\n \t<li>Les prix sur notre site incluent 13 %.<\/li>\r\n \t<li>Osa Great Adventure est une agence de visites virtuelles, et par cons\u00e9quent, nous rendons visite \u00e0 nos clients \u00e0 l&rsquo;h\u00f4tel la veille de la visite.<\/li>\r\n \t<li>Une fois l&rsquo;acompte pour les activit\u00e9s effectu\u00e9 par l&rsquo;utilisateur de nos services, nos conditions g\u00e9n\u00e9rales et notre politique d&rsquo;annulation sont consid\u00e9r\u00e9es comme accept\u00e9es.<\/li>\r\n \t<li>Nous vous recommandons de nous contacter par e-mail \u00e0 info@osagreatadventure.com ou WhatsApp au +50661025934 la veille de la visite pour indiquer clairement o\u00f9 \u00eatre pour les visites et les transferts afin d&rsquo;\u00e9viter de vous perdre.<\/li>\r\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2778665 elementor-widget elementor-widget-text-editor\" data-id=\"2778665\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Avis de non-responsabilit\u00e9 pour les dommages caus\u00e9s \u00e0 l&rsquo;\u00e9quipement<\/strong><\/p>\n<p>Osa Great Adventure n&rsquo;assume aucune responsabilit\u00e9 pour l&rsquo;\u00e9quipement endommag\u00e9, l&rsquo;entretien appropri\u00e9 et l&rsquo;auto-entretien de l&rsquo;\u00e9quipement sont indispensables en raison des conditions tropicales o\u00f9 les pluies soudaines et les inondations sont courantes, une protection imperm\u00e9able est recommand\u00e9e ainsi que des \u00e9tuis rigides tout en explorant certains des plus profonds for\u00eats tropicales des n\u00e9otropiques.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3582e87 elementor-widget elementor-widget-text-editor\" data-id=\"3582e87\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Remboursements et d\u00e9marches en cas de retard de paiement des factures<\/strong><\/p>\n<ul>\n<li>Les factures sont envoy\u00e9es et doivent \u00eatre pay\u00e9es le plus t\u00f4t possible, car les places pourraient \u00eatre vendues \u00e0 un autre voyageur qui paie avant et dans certains cas, les r\u00e9servations comme celles dans les parcs nationaux et les h\u00f4tels ont une limite de temps \u00e0 payer.<\/li>\n<li>Lorsqu&rsquo;une facture est pay\u00e9e en retard et que la r\u00e9servation effectu\u00e9e n&rsquo;est plus disponible, nous proc\u00e9derons au remboursement de l&rsquo;argent. Dans ce cas, l&rsquo;acheteur doit couvrir le montant de la commission de PayPal ou de toute autre source que nous utilisons pour facturer les visites, l&rsquo;h\u00e9bergement ou les forfaits.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Agence de voyages Osa Great Adventure Termes et conditions Conditions Demandes de r\u00e9servation via www.osagreatadventure.comToutes les demandes de r\u00e9servation effectu\u00e9es via le syst\u00e8me de r\u00e9servation de notre site officiel (www.osagreatadventure.com) sont soumises \u00e0 une v\u00e9rification manuelle. Une demande ne constitue pas une r\u00e9servation confirm\u00e9e. La confirmation est envoy\u00e9e par e-mail dans un d\u00e9lai de 48 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-12917","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Termes et conditions | Osa Great Adventure<\/title>\n<meta name=\"description\" content=\"Agence de voyages Osa Great Adventure Termes et conditions Conditions Demandes de r\u00e9servation via www.osagreatadventure.comToutes les demandes de\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/osagreatadventure.com\/fr\/termes-et-conditions\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" 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